1. Please check whether the device is online in the APP list? View method: When the device is offline, there will be a text prompt “The device is offline”. If there is no text prompt, the device is online. If the APP shows that the device is offline, the remote viewing will not produce images
2. If the APP shows that the device is online, after the APP clicks on the monitoring device, check whether the indicator light of the device flashes.
3. After the APP clicks on the monitoring device, the device indicator starts to flash, but there is no image display on the mobile APP. Troubleshooting method: Connect the mobile phone to the router and use the mobile phone 4G network to see whether the image is displayed. If the image still does not appear, please check whether the router can play the network video smoothly, or restart the router.
4. Please put the router close to the device
