After inserting the TF card into the TF card slot of the device, check whether it prompts “No card” in the “Storage Management” of the APP setting page. If there is no card, the TF card recognition failed

The recommended troubleshooting methods are as follows:

1. Please use the brand TF card;

2. The TF card can be recognized normally on the computer;

3. Only FAT32 format card is supported. If you insert another format card, enter the live screen or the setting page APP pops up and you need to format the TF card before you can use it;

4. It is recommended that the capacity of the TF card is between 2-128G;

5. It is recommended to use a high-speed TF card of Class 10 and above;

6. It is recommended to check whether the device can detect the TF card after trying to insert and remove the TF card several times;

7. You can try another TF card;

8. It may take time for the device to recognize the TF card. After inserting the card, wait for 30 seconds and then check whether the TF card is inserted.