If the camera is offline or other problems occur during use, you can optimize the solution by upgrading the camera firmware program through the APP. We will release new camera firmware programs from time to time, and users can update camera firmware online through APP.
If the camera is offline or cannot be connected to watch the live broadcast, turn on and off the camera and restart the camera to make the camera online. or，Manually reset the camera (press and hold the camera reset button for more than 5 seconds and hear a beep from the camera, which means the reset is successful),
open the APP to re-configure the network to add, and then click to update the camera firmware program on the camera settings page.     Please see screenshot

Note: 1.The camera needs to install an SD card to upgrade the firmware.  2.The red light of the camera will flash quickly during the firmware upgrade process. Please do not turn off the camera during the firmware upgrade process, otherwise the camera will be damaged. The firmware upgrade takes about 5 minutes, please be patient.